Optimal Decision Making for Multi-criteria Assignment Using Integrated: Analysis Hierarchy Process and Goal Programming Method
- Post by: Muthanna mjdes
- أكتوبر 27, 2024
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Abstract
The importance of decision-making in the administrative process is considered essence of the administrative process, and failure in appropriate decision-making leads with organization to not perform its tasks and activities in efficiently and effectively The assignment problems is one of the methods of operations research that solves many problems, as it treat how to assign a group of jobs and work that can be carried out by a number of capabilities that differ among themselves in terms of time, completion and efficiency. The problem of this paper lies in the fact that most decision makers in the top management of service institutions depend on personal experience or one criterion in the process of making administrative decisions to solve assignment problems and put the right person in the right place to fill the administrative jobs of their organizations, and thus the material and human capabilities of these organizations are wasted as well as lost the opportunity to develop its performance, which is reflected in the quality level of services provided to people. This paper aims to support decision makers in making administrative decisions to solve multi-criteria assignment problems using a scientific and quantitative method, as integration of hierarchical analysis method and the goal programming method, and its application in one of the important service institutions, which is the municipality of Al-Rifai District in Dhi Qar Governorate. It has ten administrative divisions ( Human Resources, Projects managements, Accounts, Parks and Recreation, Cities Planning, the Planning, Environment, Auditing, Legal, and staff Division),where the required is to determine the optimal assignment of resources for the managers of these administrative divisions from available resources.AHP used to determine the relative importance of the criteria (administrative experience, scientific specialization, academic degree, and employee desire criterion), and depend on this importance, a mathematical model formulated for the goal programming method, with the help of the program (Win QSB). The results showed that the criterion of administrative experience was the most important in assign divisional managers in the municipality of Al-Rifai district due to the importance of administrative experience in the success of managing any administrative task, while the criterion of degree of certification was the least important when using AHP, and that the most important recommendations are to direct the attention of decision makers in service institutions depend on quantitative methods in the process of making their administrative decisions.
مجلة المثنى للعلوم الادارية والاقتصادية, 2024,المجلد 1, العدد 1, الصفحات 756-773
DOI:10.52113/6/2024-S-1/756-773
